Employees' discomfort should make you uncomfortable.
In a population of many thousands of US-based computer users
at a California-based corporation, a single report of constant or frequent
discomfort by an individual over a three year period (we asked them many times, they
potentially answered many times) correlated to a 20X greater likelihood of that
individual filing a workers’ compensation claim.
|
|
No discomfort
|
Infrequent discomfort
|
Frequent discomfort
|
Constant discomfort
|
|
Odds of filing a workers’
compensation claim
|
1:1451
|
1:70
|
While the causes of discomfort varied for this population,
“discomfort frequency” provides this particular company with a reliable way to
make decisions about how to spend their limited resources to have the maximum
impact on the health and productivity of their workforce and a substantial
reduction in losses.